RAL Technologies, Inc. has a fundamental respect for the
privacy of our customers and visitors to our web site. We collect some
information about your visit (not about you) via web server logs in order to monitor statistics such as: How many people
visit our site, Which pages do they visit, Which domains do they come from (aol.com,
msn.com…), etc. We use these statistics to improve our web site, to
monitor its performance, and to make it easier for you to browse.
RAL Technologies, Inc. uses reasonable precautions to
keep any personal information you choose to disclose to us secure, and this information is
strictly used to provide services to you.
Information Collection, Use, and Sharing
We are the sole owners of the information collected
on this site. We only have access to/collect information
that you voluntarily give us via email or other direct
contact from you. We will not sell or rent this
information to anyone.
We will use your information to respond to you,
regarding the reason you contacted us. We will not share
your information with any third party outside of our
organization, other than as necessary to fulfill your
request, e.g. to ship an order.
Unless you ask us not to, we may contact you via
email in the future to tell you about specials, new
products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at
any time. You can do the following at any time by
contacting us via the email address or phone number
given on our website:
Security
We take precautions to protect
your information. When you submit sensitive information
via the website, your information is protected both
online and offline.
Wherever we collect sensitive information (such as
credit card data), that information is encrypted and
transmitted to us in a secure way. You can verify this
by looking for a closed lock icon at the bottom of your
web browser, or looking for "https" at the beginning of
the address of the web page.
While we use encryption to protect sensitive
information transmitted online, we also protect your
information offline. Only employees who need the
information to perform a specific job (for example,
billing or customer service) are granted access to
personally identifiable information.
Forms
Several forms are used on this site that ask you for certain information (such as name and
email address). This information is used to contact you
about the products/services on our site in which you
have expressed interest. We may request additional
(non-required) information in some cases, and it it your option whether you
wish to provide it or not.
Orders
We request information from you on
our order form. To buy from us, you must provide contact
information (like name and shipping address) and
financial information (like credit card number,
expiration date). This information is used for billing
purposes and to fill your orders. If we have trouble
processing an order, we'll use this information to
contact you.
Cookies
We use a limited
amount of "cookies" on this site. A cookie is a very small data file
stored on your computer to help us improve
your access to our site and identify repeat visitors to
our site. For instance, when we use a cookie to identify
you, you would not have to fill in the same information
on different forms, saving you time while on our site. Usage of a
cookie is in no way linked to any personally
identifiable information on our site.
Some
of our business partners may use cookies on our site
(for example, advertisers). However, we have no access
to or control over these cookies.
Sharing
We partner with other companies to provide
specific services. If you sign up for these
services, we will share names, or other contact
information that is necessary for the third party to
provide these services. These parties are not allowed to
use personally identifiable information except for the
purpose of providing these services.
We may use an outside shipping company to
ship orders, and a credit card processing company to
bill users for goods and services. These companies do
not retain, share, store or use personally identifiable
information for any secondary purposes beyond filling
your order.
Links
This web site contains links to
other sites. Please be aware that we are not responsible
for the content or privacy practices of such other
sites. While we try to only
link to reliable organizations, we have no control over their web
sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any
other site that collects personally identifiable
information.
Surveys &
Contests
From time-to-time we may conduct surveys or
contests on this site. Participation in
these surveys or contests is completely voluntary and
you may choose whether or not to participate and
therefore disclose this information. Information
requested may include contact information (such as name
and shipping address), and demographic information (such
as zip code, age level). Contact information will be
used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
If you feel that we are not abiding by this
privacy policy, you should contact us immediately.
